Terms of service

ACCEPTANCE

By using this website or purchasing any product owned by Ka-Sha via our website/s (www.ka-shaindia.com / www.ka-sha.com/ www.ka-shaindia.in) you agree to accept and abide by all the Terms and Conditions of Ka-Sha India and/or Heart to Haat and/or Change By Design LLP). 

Any use of I, we, our, and us on the website refers to Change By Design LLP (our parent company).

COVID-19 & ITS EFFECTS ON YOUR PURCHASE

** PLEASE NOTE: DUE TO THE CURRENT SITUATION WITH COVID-19 AND MULTIPLE EXTENDED LOCKDOWNS OUR DELIVERY TIMELINES HAVE CHANGED. PLEASE LOOK FOR THEM IN THE DESCRIPTION OF THE PRODUCT YOU ARE LOOKING TO PURCHASE. WE WILL NOTIFY YOU ONCE YOUR ORDER IS READY FOR DISPATCH. FOR ANY FURTHER QUERIES OR INFORMATION PLEASE FEEL FREE TO CONTACT US VIA EMAIL ON studio@ka-sha.com OR VIA 0091-9881168999. WE HOPE YOU AND YOUR LOVED ONES ARE SAFE!

When you purchase a product from our website www.ka-shaindia.com / www.ka-shaindia.in/ www.ka-sha.com you are agreeing to the extended shipping timelines of 20-21 days as mentioned in the description of the product you have purchased due to the global COVID-19 Pandemic and its effects on our logistics and other services related to our products.

PRODUCT DISCLAIMER

All of our fabrics are natural and most of our pieces are hand woven and hand-dyed by our skilled artisans. Due to it's hand-made nature, there could be variations in the feel of the fabric, construction, color and technique of the actual product. Fall and drape of some of the products may also vary according to the fabrics. Kindly bear this in mind while placing your order.

PRODUCT CUSTOMISATIONS & SIZING

Please verify your size before placing an order. You can do so by referring to our Size Chart. We do not charge an additional amount for custom-made products or sizing customisations. We do have additional charges for customisations of the existing design eg. length, additional embroidery, sleeves and so on, things that are a personally chosen addition to your order.

WEBSITE CONTENT

Ka-Sha India & Heart To Haat does not warrant that product descriptions or any other content on the website is completely accurate, reliable or error-free. If a product you receive has any dissimilarities from the product description (due to the above-mentioned reasons), the only solution will be to return it in an unused condition. All the content on this website, including the product descriptions and the prices is subject to change without prior notice.

CARE INSTRUCTIONS

Due to the hand-crafted nature of most of our products, they should only be dry-cleaned.

SHIPPING & RETURNS

Please ensure that you have read our Shipping & Returns policies. By making the purchase you accept our Shipping & Return Policies.

REFUNDS

We do not offer refunds on purchased goods. Items may be exchanged based on our Refund Policy but not refunded. 

COPYRIGHT

All content on this site (products, logo, icons, images, texts, data) are property of www.ka-shaindia.com / www.ka-shaindia.in/ www.ka-sha.com or its owner company. You are not allowed to download, modify or reproduce any content without our permission in any form or for any reason whatsoever. You are not allowed to link this website with any other website or document without a written permission. Any violation on our trademark will be liable for legal action.