We hope you and people around you are safe and well.
Thank you so much for your continued support in these uncertain times. It has been testing and continues to be so for all of us. We know we are in this together, and together we shall hopefully move forward. Yet as you continue to shop with us and/or support our work we appreciate the understanding you have shown. Please find below some key bits of information with regards to our studio and working conditions in our hometown in Pune, India.
Our Studio is scheduled to open with only 20% of our team in the coming days. Ofcourse we are following the necessary safety precautions and working within the framework provided by the authorities and government. This framework does imply working only on certain days of the week and for certain hours each day.
Our team is safe. Everyone is at home with their family and/or friends. Some are in Pune while some have gone back to their hometowns. We will start working with those who are able to access the studio in the coming days.
As a group, people have always been the cornerstone for everything we do. We have been using the last 2 months to find solutions of how to reach out to more people not solely as a business but also in ways where we support one another and learn from each other. Our collaboration with Fashion Open Studio during Fashion Revolution Week last month saw us host a week long session of interactions between our artisans and you'll, where they led and demonstrated different techniques that make up the body of our work. We have partnered with 'Lets Give 4 Love' x Oxfam India to support their initiative of raising funds to help and support those who are in need. We are also at the onset of launching a Sale Event on our Online Store tonight i.e. 13th May 2020 through which we will use a percentage of the profits to support the work of the women at Quilt Culture in Pune, a women led organisation that we work with and who specialise in create traditional 'godhadis' - Quilts. We are pumped and we are anxious at the same time, hoping that we can ride this wave of uncertainty together.
New-ness on our Webshop
We now have a brand new addition to our web shop - 'Ready-To-Ship'! This section shows you the products we have in stock and ready to ship to you in a period of 48-72 hours after we receive your order. This is exciting as we usually make all pieces to order but we do have some favourites and other styles that range across our collections over the years. This section will keep being updated so it you never know what your find in it :) Do have a look at what you can access quicker than our usual 'Made-To-Order' Timelines.
Delivery Time on your Purchases during this time
While shopping on our Web Shop you will find two categories of products: Ready to Ship & Made to Order.
The ones that are under our 'Ready-To-Ship' tab will be dispatched them from our studio within 48-72 hours once Courier Services are functional for Domestic & International destinations from our location in Pune, India. These products range across our collections and our size chart.
For products that are 'Made to Order' under our Collection Tab will be dispatched after they are made for you from our studio within 21-30 Days from the date you place your order, unless mentioned otherwise.
Kindly note this extension on Made-To-Order pieces from our previous delivery timelines is a result of being unable to produce for the last 60 Days and we appreciate your understanding in this matter.
Please write to us on firstname.lastname@example.org or contact us on 0091-9881168999 for any assistance.
Last Update : 13th May 2020